4 Tips for Choosing the Best Business Printer Repair Service
A quality printer repair service can be, as the old saying goes, worth its weight in gold—especially when your company or department main printer is down and needs repair. An inoperative printer can delay customer orders and processing, curb productivity, and slow your business operations significantly. That’s when having a good printer repair service on speed dial can make a considerable impact on your bottom line by getting your printer—and your business—operating smoothly again.
There are numerous printer services out there, all promising to get your problem resolved; it’s up to you to choose the best printer repair service from the listings. To choose the quality right business repair service for your business, choose a local printer repair company that can offer all the qualities you need to get your printer, and your productivity, up and running again.
Responsiveness
One of the key factors in choosing the right printer service is located. If you choose a company located hours away from your business, you may have to deal with higher wait times and a longer downtime for your printer.
Responsiveness includes more than just the time the printer service technician takes to get to your door. Your printer repair service should be able to respond and resolve your printer issue promptly. To that end, choose a company with a large parts inventory and excellent communication skills. You don’t want a printer service to come on-site and leave without communicating a timeline and plan for resolution. At Tecas, we resolve most issues within 24 hours. If we cannot resolve them within that time, our printer service technicians and staff contact the company with information about the issue and plan for resolution.
Knowledge
It shouldn’t matter whether your malfunctioning printer is an HP, Canon, Brother, Epson or any of the other dozens of other printer brands and models. Look for a printer repair service that is an authorized certified service provider for prominent printer brands, as well as experience on dozens of other brands and models.
Thoroughness
A quality service call should be more than just a dash and run. A good printer repair service technician takes the time to do a complete diagnosis and clean your machine. This complete diagnostic inspection is critical especially when the primary issue is caused by a secondary problem; for example, if your machine is jamming, they not only clear out the jam but diagnose the cause, such as a worn part. This thoroughness is critical so your printer doesn’t break down repeatedly from the same problem. At Tecas our service technicians do a complete troubleshoot and diagnostic inspection, thorough preventive maintenance, cleaning, and tune-up of your printer, unconditional guarantee of all products and services performed, and a full report of printer status and, if needed, written estimate of repairs.
Fast Resolution
If your printer requires parts replacement, you should expect another prompt follow-up service call by another printer service technician. To ensure a fast resolution, choose a quality printer service company has a large parts inventory coupled with minimal response time, so your printer, copier and fax issues at your business are solved within 24 hours, minimizing your company’s downtime and maintaining peak productivity.
There are numerous printer services out there, all promising to get your problem resolved; it’s up to you to choose the best printer repair service from the listings. To choose the quality right business repair service for your business, choose a local printer repair company that can offer all the qualities you need to get your printer, and your productivity, up and running again.
Responsiveness
One of the key factors in choosing the right printer service is located. If you choose a company located hours away from your business, you may have to deal with higher wait times and a longer downtime for your printer.
Responsiveness includes more than just the time the printer service technician takes to get to your door. Your printer repair service should be able to respond and resolve your printer issue promptly. To that end, choose a company with a large parts inventory and excellent communication skills. You don’t want a printer service to come on-site and leave without communicating a timeline and plan for resolution. At Tecas, we resolve most issues within 24 hours. If we cannot resolve them within that time, our printer service technicians and staff contact the company with information about the issue and plan for resolution.
Knowledge
It shouldn’t matter whether your malfunctioning printer is an HP, Canon, Brother, Epson or any of the other dozens of other printer brands and models. Look for a printer repair service that is an authorized certified service provider for prominent printer brands, as well as experience on dozens of other brands and models.
Thoroughness
A quality service call should be more than just a dash and run. A good printer repair service technician takes the time to do a complete diagnosis and clean your machine. This complete diagnostic inspection is critical especially when the primary issue is caused by a secondary problem; for example, if your machine is jamming, they not only clear out the jam but diagnose the cause, such as a worn part. This thoroughness is critical so your printer doesn’t break down repeatedly from the same problem. At Tecas our service technicians do a complete troubleshoot and diagnostic inspection, thorough preventive maintenance, cleaning, and tune-up of your printer, unconditional guarantee of all products and services performed, and a full report of printer status and, if needed, written estimate of repairs.
Fast Resolution
If your printer requires parts replacement, you should expect another prompt follow-up service call by another printer service technician. To ensure a fast resolution, choose a quality printer service company has a large parts inventory coupled with minimal response time, so your printer, copier and fax issues at your business are solved within 24 hours, minimizing your company’s downtime and maintaining peak productivity.
